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Angel Helix

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Angel Helix Acoustic Panel Suspension Hanger

Angel Helix is a low-profile, adjustable suspension hanger designed for hanging suitable fibreglass and dense-foam acoustic panels from wire suspension systems.

Manufactured by Gripple, the system combines a helical panel fixing with an adjustable Angel hanger. The helix screws directly into the acoustic panel, while the hanger connects to the helix and grips the suspension wire.

This produces a discreet suspension point that can be adjusted after installation, making it suitable for creating level acoustic rafts, clouds and suspended panel arrangements.

Designed for Suspended Acoustic Panels

Angel Helix is intended for compatible fibreglass and dense-foam acoustic panels with a minimum thickness of 40mm.

The helical fixing is driven directly into the panel material using an Allen key. Once installed, the Angel hanger connects to the helix with a twist-lock action.

The system is suitable for applications such as:

  • Suspended acoustic ceiling panels
  • Acoustic rafts and clouds
  • Single-layer panel installations
  • Multi-tiered acoustic panel arrangements
  • Commercial interior acoustic treatments

The panel manufacturer must confirm that the selected panel material, density and thickness are suitable for a helical suspension fixing.

Low-Profile Suspension

The compact hanger and concealed helix connection help minimise the visual impact of the suspension hardware.

When correctly installed, the fixing sits close to the panel surface and supports the appearance of a floating acoustic ceiling.

This makes Angel Helix particularly useful where the suspension system will remain visible and the finished installation requires a clean architectural appearance.

Adjustable Suspension Height

The Angel hanger contains an adjustable wire-gripping mechanism. Pressing the release wings allows the hanger to be moved along the suspension wire while the supported load is safely controlled.

This adjustment makes it easier to:

  • Level adjacent acoustic panels
  • Correct minor installation differences
  • Set the required ceiling drop
  • Create stepped or tiered arrangements
  • Realign panels during installation

Once the release wings are no longer pressed, the hanger grips the wire and retains its position.

15kg Safe Working Load

Gripple states a safe working load of up to 15kg for the Angel Helix hanger.

The stated load must not be treated as permission to suspend any 15kg panel from a single fixing point. The completed installation is limited by its weakest component, including:

  • The acoustic panel material
  • The helix-to-panel connection
  • The number and spacing of suspension points
  • The Angel hanger
  • The suspension wire
  • The ceiling or structural fixing
  • The supporting building substrate

The panel manufacturer or project designer should determine the required number and spacing of hangers from the panel dimensions, weight, material strength and installation orientation.

Side and Central Wire Exit Options

Angel Helix is manufactured in two configurations.

Side wire exit is generally intended for single-layer acoustic panel installations. The suspension wire leaves the hanger from the side, helping maintain a compact connection above the panel.

Central wire exit is intended for multi-layer or tiered arrangements where the wire must continue vertically through or above the suspension point.

Confirm which version is supplied before setting up product variations or publishing a Product Code.

Quick Helix Connection

The helix attachment is screwed directly into the compatible acoustic panel using an Allen key.

The Angel hanger is then connected to the installed helix using a twist action. A one-click safety feature helps confirm that the hanger has locked into position.

The helix can also be installed into the acoustic panel before the panel reaches site. This can reduce work at ceiling level and leave only the hanger and wire connection to be completed during installation.

Compatible Suspension Wire

The Angel range uses a discreet No. 1 suspension wire with a nominal diameter of 1.5mm.

The wire, ceiling fixing and hanger must form a compatible suspension system. Do not substitute an unapproved wire diameter or construction simply because it passes through the hanger.

Where the product is sold as a hanger rather than a complete suspension kit, the following may need to be ordered separately:

  • 1.5mm compatible suspension wire
  • Ceiling or structural end fixing
  • Additional Angel Helix hangers
  • Suitable installation tools

Suitable Panel Construction

Gripple identifies the standard Angel Helix for fibreglass and dense-foam acoustic panels at least 40mm thick.

It should not automatically be used with:

  • Thin PET felt panels
  • Loose or low-density foam
  • Damaged acoustic panels
  • Boards with insufficient fixing depth
  • Panels whose manufacturer prohibits screw-in suspension fixings

Gripple offers a separate Mini Helix product for certain thinner polyester-fibre and PET acoustic panels. Angel Helix and Angel Mini Helix should not be treated as interchangeable products.

Operating Environment

The published standard operating-temperature range is approximately -20°C to +70°C.

For unusually hot, cold, humid, corrosive or external environments, obtain project-specific confirmation from the manufacturer before installation.

Acoustic Performance

Angel Helix is a suspension accessory. It does not have a standalone sound-absorption coefficient, NRC value or acoustic rating.

The acoustic performance of the completed installation is determined by factors including:

  • The acoustic panel product
  • The panel thickness and density
  • The suspended air gap
  • The panel coverage area
  • The room construction and finishes
  • The overall installation layout

Key Benefits

  • Designed for discreet acoustic panel suspension
  • Safe working load up to 15kg
  • Suitable for compatible panels at least 40mm thick
  • Adjustable along the suspension wire
  • Helix installs using an Allen key
  • Quick twist connection between the helix and hanger
  • One-click locking feature
  • Suitable for single- and multi-tiered arrangements
  • Helix fixing can be installed into panels before they reach site
  • Low-profile design reduces visible hardware

Important Selection Advice

Before ordering or installing, confirm:

  • The panel is made from compatible fibreglass or dense foam.
  • The panel is at least 40mm thick.
  • The panel manufacturer permits a helical screw fixing.
  • The required number and spacing of hangers have been calculated.
  • The side-exit or central-exit version is appropriate.
  • The selected ceiling fixing suits the supporting substrate.
  • The total suspended load remains within every component rating.
  • The listing contains all required wire and ceiling-fixing components.

Angel Helix Technical Specifications

Product Name Angel Helix
Manufacturer Gripple
Product Type Adjustable acoustic panel suspension hanger
Primary Application Suspension of compatible acoustic panels, rafts and clouds
Compatible Panel Materials Fibreglass and dense foam
Minimum Panel Thickness 40mm
Safe Working Load 15kg, subject to the complete suspension arrangement
Compatible Wire System Angel No. 1
Nominal Wire Diameter 1.5mm
Adjustment Method Spring-loaded release wings on the Angel hanger
Panel-Fixing Method Helix screwed directly into a compatible acoustic panel
Installation Tool Suitable Allen key
Hanger Connection Twist connection with one-click locking feature
Available Configurations Side wire exit and central wire exit
Side-Exit Manufacturer SKU AL 1-SHX
Central-Exit Manufacturer SKU AL 1-CHX
Standard Operating Temperature -20°C to +70°C
Hanger Colour Black
Height Adjustable? Yes
Panel Included? No
Acoustic Rating? No — this is a suspension accessory
Fire Rating? No standalone fire classification should be assumed

Manufacturer Configurations

Wire Exit Typical Arrangement Manufacturer SKU
Side Exit Single-layer acoustic panels AL 1-SHX
Central Exit Multi-layer or tiered acoustic panels AL 1-CHX

These are Gripple manufacturer references. They have not been verified as the exact supplier Product Codes used for the currently stocked item.

Recommended Product Setup

Where only one unspecified Angel Helix configuration is currently stocked, set the product up as a simple product until the supplier confirms whether it is the side-exit or central-exit model.

Where both configurations are stocked, use one selectable attribute:

Attribute Options
Wire Exit Side Exit | Central Exit

System Load Requirements

The completed installation must be designed around the lowest-rated component. Check:

  • The weight of each panel
  • The number of suspension points
  • The panel’s fixing-pull-out resistance
  • The hanger rating
  • The wire rating
  • The ceiling-fixing rating
  • The supporting substrate

Do not calculate a panel’s allowable weight simply by multiplying 15kg by the number of hangers without confirmation from the panel and suspension-system designers.

Package Contents

Gripple can supply Angel Helix as part of a ready-to-install suspension kit containing:

  • A compatible substrate or ceiling fixing
  • A pre-cut and fused suspension wire
  • An Angel Helix hanger

The contents of this specific retail listing must be confirmed separately. Do not state that wire or a ceiling fixing is included unless it is physically supplied with the stocked product.

Storage and Handling

  • Store in clean, dry internal conditions.
  • Keep the wire-gripping channel free from dust and contamination.
  • Do not use a hanger that has been visibly damaged or distorted.
  • Do not use kinked, frayed or corroded suspension wire.
  • Keep complete product variants identified to avoid mixing side- and central-exit models.

How to Install Angel Helix

Angel Helix must be installed using a compatible acoustic panel, suspension wire and ceiling fixing.

Before beginning, confirm the panel weight, fixing layout, supporting substrate and required number of suspension points.

1. Check the Acoustic Panel

Confirm that the panel:

  • Is manufactured from compatible fibreglass or dense foam
  • Is at least 40mm thick
  • Is structurally suitable for a helical screw fixing
  • Is free from damage around the proposed fixing positions
  • Does not exceed the permitted load for the complete suspension layout

Do not install the standard Angel Helix into an unsuitable thin, loose or damaged panel.

2. Determine the Suspension Layout

Mark the required hanger positions in accordance with the acoustic panel manufacturer’s instructions or the project-specific suspension design.

The layout should account for:

  • Panel dimensions
  • Panel weight
  • Panel rigidity
  • Suspension orientation
  • Required ceiling drop
  • Potential movement or vibration
  • Nearby building services

Use enough suspension points to support the panel evenly without bending, sagging or concentrating the load in one area.

3. Install the Helix Attachment

Position the helix perpendicular to the panel surface at the marked location.

Use a correctly sized Allen key to screw the helix attachment directly into the acoustic panel.

Install it using a controlled twisting action so that:

  • The helix enters straight
  • The panel surface is not torn
  • The fixing does not wobble
  • The attachment seats to the required depth
  • The panel is not over-compressed

Do not enlarge the fixing location or repeatedly remove and reinstall the helix into the same damaged hole.

4. Install the Remaining Panel Fixings

Repeat the process at every specified suspension position.

Before lifting the panel, check that all helix attachments are:

  • Secure
  • Correctly aligned
  • Installed to a consistent depth
  • Free from visible damage

5. Install the Structural End Fixings

Install a compatible end fixing into the ceiling or supporting structure.

The fixing must be selected for the actual substrate, which may include:

  • Concrete
  • Structural steel
  • Timber
  • Ceiling grid
  • Approved brackets or suspension channels

Do not attach the system to a decorative ceiling lining unless that lining and its support system have been specifically approved for the load.

6. Fit the Suspension Wire

Connect the compatible 1.5mm suspension wire to the approved structural fixing.

Check that the wire:

  • Is the correct type and diameter
  • Is securely connected to the end fixing
  • Is free from kinks, corrosion and damage
  • Runs in the required suspension direction
  • Provides sufficient length for adjustment

7. Connect the Angel Hanger to the Helix

Attach the Angel hanger body to the installed helix using the manufacturer’s twist connection.

Continue until the connection locks into position and the one-click safety feature has engaged.

Check the connection manually before applying the panel load.

8. Feed the Wire into the Hanger

With the hanger in its upright operating position, feed the compatible suspension wire into the insertion opening at the top of the Angel body.

Allow the hanger to grip the wire before releasing the panel weight.

Do not introduce the wire through an unintended opening or operate the hanger at an unsupported angle.

9. Raise and Support the Panel

Lift the panel using suitable handling methods and progressively engage each hanger.

Support the panel throughout this process. Do not allow the full weight to hang from one fixing while the remaining suspension points are being connected.

10. Adjust the Suspension Height

Support the load before pressing the hanger’s release wings.

Press the wings and move the hanger carefully along the wire until the required height is reached.

Release the wings fully and confirm that the mechanism has re-engaged.

Repeat at each suspension point until the panel is level and positioned correctly.

11. Check the Completed Installation

Confirm that:

  • Every helix attachment remains secure in the panel.
  • Every hanger is locked to its helix.
  • Every wire is fully gripped.
  • Every structural fixing is secure.
  • The panel is level.
  • The load is shared between the suspension points.
  • The panel does not contact surrounding services or finishes.
  • The installation remains within the stated working load.

Multi-Tier Installations

Use the central-exit version where specified for a multi-layer or tiered arrangement.

Every panel level must have a verified load path. Do not assume that a hanger supporting one panel can automatically carry an additional lower panel without a system design confirming the combined load.

Adjustment After Installation

Before readjusting a suspended panel:

  • Support the panel weight.
  • Press the release wings fully.
  • Move the hanger gradually.
  • Release the wings completely.
  • Check that the wire is locked before removing support.

Never press the release mechanism while the load is uncontrolled.

Inspection and Maintenance

Inspect the suspension system periodically and after any impact, alteration or ceiling work.

Check for:

  • Movement of the helix within the panel
  • Damage or compression around the fixing point
  • Loose hanger-to-helix connections
  • Wire slippage
  • Kinked, frayed or corroded wire
  • Loose structural end fixings
  • Panels that are no longer level
  • Additional unapproved loads

Remove the panel from service where any component is damaged, loose or operating incorrectly.

Important Load Note

The 15kg safe working load applies to the Angel Helix hanger under the manufacturer’s supported conditions.

The allowable load for the completed installation may be lower and is controlled by the panel, helix engagement, wire, ceiling fixing, supporting substrate and suspension layout.

Delivery Options

Delivery Costs

Let us know where you are so we can calculate your delivery.

Visit our Delivery Help Centre page for the latest information about delivery.

A pallet service is required on larger items.

The standard pallet service time scale is an estimated 2-7 working days.

We have Next Day, Specific Day and Saturday options, which you can choose at the time of placing your order (UK mainland only).

When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.

Our standard pallet service offers delivery to the kerbside. Couriers will not be able to move pallets or goods inside the property.

For parcel deliveries, we will use a courier service.

The standard parcel service time scale is an estimated 2-7 working days.

We have Next Day, Specific Day and Saturday options, which you can choose at the time of placing your order (UK mainland only).

Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.

You can collect your order from our store. At checkout select "Local Pickup". We will notify you when your order is ready for collection.

Some postcodes are classed as remote by our delivery partners. If your address falls within one of these areas, additional delivery charges may apply.

  • Highlands and Islands
  • Parts of Scotland
  • Isle of Man
  • Northern Ireland
  • Remote rural postcodes

If you are unsure whether you live in a remote area or not, please contact our customer services team at [email protected]

If you are unsure whether you live in a remote area or not, please contact our customer services team at [email protected]

Delivery & Returns FAQs

If you are not home when delivery is attempted, the courier will usually leave a card or contact you with the next steps.

Depending on the courier and service used, they may attempt re-delivery, leave the parcel in a safe place, or take it back to the depot.

For pallet deliveries, someone normally needs to be available to accept the goods, as these are delivered kerbside and cannot usually be left unattended.

If you need to make a change to your order, please contact us as soon as possible after placing it.

We can usually make changes before the order has been processed or dispatched, but once it has entered production, packing, or shipping, changes may no longer be possible.

Our team will let you know what can be amended and whether any additional charges apply.

If an item is currently out of stock, please contact us to check availability.

Some products can still be ordered on a lead time basis, while others may be temporarily unavailable from the supplier.

We will advise you on the expected timescale and whether a suitable alternative is available.

In some cases, parcel deliveries may be left with a neighbour if you have given delivery instructions and the courier allows it.

Pallet deliveries are less flexible, as they usually require the goods to be accepted in person at the delivery address.

If you would like delivery left with a neighbour where possible, please let us know in advance and we will note this on the order.

Returns

For further information on our returns process, please check out our Returns Information Page.
Please note:
  • Delivery times are estimates and may vary depending on stock, courier availability, order size, and your postcode.
  • Pallet deliveries are usually kerbside only and require someone to be available to accept the goods.
  • Remote areas may incur additional delivery charges or longer delivery times.
  • Please check your order on arrival and report any damage or missing items as soon as possible.
  • Do not book installers or tradespeople until your goods have arrived and been checked. We are not liable for installer costs, delays, or consequential loss.
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