Norsound NOR400 Edge Fire-Rated Letterplate
Norsound NOR400 Edge Fire-Rated Letterplate is a slim-profile, telescopic letterplate designed for installation within suitable fire-resisting timber doorsets.
The assembly combines a black plastic frame with finished metal flaps and concealed intumescent protection around the telescopic sleeve. This allows postal access through the door while helping protect the aperture under fire conditions.
The stocked range is available in four flap finishes:
- Silver Anodised
- Polished Chrome
- Polished Gold
- Satin Silver
The surrounding frame remains Black across all four variations.
Designed for Fire-Resisting Timber Doorsets
Cutting a letterplate aperture through a fire door removes part of the tested door-leaf construction. An ordinary unprotected letterplate can therefore create a route for flames and hot gases through the door.
The NOR400 Edge incorporates an intumescent liner around the telescopic sleeve. When exposed to elevated temperatures, the intumescent material expands to help seal and protect the opening around the letterplate.
The product has been assessed for use within suitable timber-based doorsets requiring 30 or 60 minutes of fire integrity. The claimed performance belongs to the complete tested or assessed doorset rather than to the letterplate in isolation.
Slim Edge-Style Profile
The NOR400 Edge has a lower faceplate height than the standard NOR400 letterplate.
Its approximate dimensions are:
- Overall size: 310 × 68mm
- Internal postal opening: 278 × 44mm
The slimmer 68mm-high faceplate provides a more compact appearance while retaining an A4-compatible postal opening.
The required door cut-out is not the same as either the faceplate size or internal postal opening. The aperture must follow the current fitting template and doorset evidence.
Telescopic Bolted Construction
The internal and external sections pass through the prepared door aperture and bolt together to create a telescopic assembly.
This construction:
- Connects the two sides of the letterplate securely
- Maintains alignment through the thickness of the door
- Provides a stable installation for repeated postal use
- Allows the assembly to suit a range of compatible door thicknesses
Published product information identifies physical compatibility with suitable timber doors between approximately 40mm and 80mm thick. The accessible fire assessment assumes a minimum door-leaf thickness of 44mm, so the current evidence must be checked before relying on fire performance in a thinner door.
Intumescent Aperture Protection
The assessed installation uses graphite-based intumescent material around the outside of the telescopic sleeve.
The liner must:
- Cover the required perimeter of the sleeve
- Be arranged exactly as required by the current fitting instructions
- Remain intact while the letterplate is inserted
- Not be omitted or replaced with an unapproved material
Any remaining voids around the letterplate aperture must be treated with the specified acrylic intumescent mastic where required by the approved installation detail.
Anti-Snap Flap
The letterplate incorporates sprung flaps designed to open through approximately 180 degrees.
This allows each flap to move fully out of the way as letters and postal items pass through, helping reduce the likelihood of the flap being forced against a restricted stop.
After use, both flaps should return freely to their closed positions.
Durability and Corrosion Resistance
Published technical information identifies:
- 20,000-cycle durability testing
- Salt-spray testing to BS EN 1670 Class 5
These test results relate to the tested product configuration. Routine inspection is still required to identify loose fixings, damaged flaps, corrosion or movement around the door aperture.
Available Finishes
- Silver Anodised: a clean aluminium-style silver finish.
- Polished Chrome: a bright reflective silver finish.
- Polished Gold: a bright decorative gold finish.
- Satin Silver: a softer, less reflective silver finish.
All variations are supplied with a fixed Black frame.
Fire-Performance Limitations
The NOR400 Edge must not be described as independently providing an FD30 or FD60 rating.
Fire performance depends on the complete arrangement, including:
- The fire-resisting door-leaf construction
- The door thickness
- The permitted letterplate position
- The aperture dimensions
- The complete intumescent liner
- The required intumescent mastic
- The through-bolted fixing arrangement
- The quality of installation
The publicly available Warringtonfire assessment covering NOR400 Edge installations reached the end of its stated validity in November 2025. Obtain current evidence or confirmation of reappraisal before relying on it for a new certified project.
Cold-Smoke and Acoustic Limitations
The NOR400 Edge is marketed as a fire-rated letterplate rather than an acoustic letterplate.
Do not assign it:
- A standalone acoustic rating
- A standalone dB or Rw value
- A separate ambient-temperature cold-smoke classification
Where the door requires smoke or acoustic performance, verify that the complete doorset and letterplate arrangement have suitable supporting evidence.
Key Benefits
- Designed for suitable fire-resisting timber doorsets
- Published fire performance for supported 30- and 60-minute applications
- Slim 310 × 68mm edge-style faceplate
- A4-compatible internal postal opening
- Bolted telescopic installation
- Concealed graphite intumescent protection
- Anti-snap flaps opening through approximately 180 degrees
- 20,000-cycle durability testing
- Salt-spray tested to BS EN 1670 Class 5
- Four stocked decorative finishes
Important Selection Advice
Before ordering or installing, confirm:
- The required decorative finish
- The door-leaf construction and thickness
- The required fire-resistance period
- The permitted letterplate location
- The current fire-test or assessment evidence
- The required aperture and intumescent-liner arrangement
- Any smoke, acoustic or security requirements
Norsound NOR400 Edge Fire-Rated Letterplate Technical Specifications
| Product Name |
Norsound NOR400 Edge Fire-Rated Letterplate |
| Product Reference |
NOR400/EDGE |
| Product Type |
Telescopic fire-rated door letterplate |
| Application |
Suitable fire-resisting timber doorsets |
| Fixing |
Bolted telescopic assembly |
| Frame Material |
Plastic |
| Flap Material |
Finished metal flaps |
| Frame Colour |
Black |
| Overall Dimensions |
Approximately 310 × 68mm |
| Internal Postal Opening |
Approximately 278 × 44mm |
| Assessed Door Aperture |
Nominally 264 × 48mm under the accessible Warringtonfire assessment |
| Published Door-Thickness Range |
40–80mm |
| Minimum Leaf Thickness in Accessible Fire Assessment |
44mm |
| Fire Performance |
Suitable for supported 30- or 60-minute timber doorsets, subject to current evidence |
| Fire-Test Standard Referenced |
BS 476-22 |
| Intumescent Protection |
Graphite-based liner around the telescopic sleeve |
| Assessed Intumescent Arrangement |
Two 2mm layers, providing approximately 4mm total thickness and a nominal 38mm width |
| Perimeter Treatment |
Acrylic intumescent mastic within aperture voids and behind the mounting plates under the assessed arrangement |
| Maximum Installation Height |
No higher than 1100mm from the threshold under the assessed arrangement |
| Flap Operation |
Anti-snap flap opening through approximately 180 degrees |
| Postal Opening |
A4-compatible |
| Durability |
20,000 operating cycles |
| Corrosion Resistance |
Salt-spray tested to BS EN 1670 Class 5 |
| Standalone Fire Rating? |
No — performance belongs to the complete tested or assessed doorset |
| Standalone Smoke Rating? |
No separate cold-smoke classification should be assumed |
| Standalone Acoustic Rating? |
No |
Available Variations and Product Codes
| Frame |
Flap Finish |
Product Code |
| Black |
Silver Anodised |
NOR400/EDGE/SA |
| Black |
Polished Chrome |
NOR400/EDGE/PC |
| Black |
Polished Gold |
NOR400/EDGE/PG |
| Black |
Satin Silver |
NOR400/EDGE/SS |
Variation Summary
| Frame Options |
Finish Options |
Total Variations |
| Black |
Silver Anodised, Polished Chrome, Polished Gold and Satin Silver |
4 |
Evidence Status
The accessible Warringtonfire assessment includes the NOR400 Edge within its scope for suitable 30- and 60-minute timber doorsets.
That assessment states a validity date ending in November 2025. Before relying on the product for a current certified installation, obtain confirmation of:
- A current assessment or reappraisal
- The approved door-leaf constructions
- The permitted door thicknesses
- The approved letterplate position
- The required liner and mastic arrangement
- The permitted fire-resistance period
Inspection Requirements
Inspect the installed letterplate periodically for:
- Loose through bolts or mounting plates
- Damaged or sticking flaps
- Visible gaps around the faceplates
- Damage to the surrounding door leaf
- Missing or disturbed intumescent material
- Corrosion or deterioration of the decorative finish
- Unauthorised replacement or alteration
How to Install the Norsound NOR400 Edge Fire-Rated Letterplate
The NOR400 Edge must be installed in accordance with the current manufacturer instructions and the supporting evidence for the complete doorset.
Do not cut a letterplate opening into a certified fire door until the door manufacturer, certificate or assessment confirms that the product, aperture and proposed location are permitted.
1. Verify the Doorset Evidence
Before beginning, confirm:
- The door is approved to contain a letterplate.
- The NOR400 Edge is permitted.
- The door-leaf construction and thickness are supported.
- The required 30- or 60-minute performance is covered.
- The proposed aperture position is permitted.
- The required liner and intumescent-mastic arrangement is known.
- The correct letterplate and fixing components are present.
2. Inspect the Letterplate
Check that:
- The internal and external sections are undamaged.
- The telescopic sleeves are straight.
- The flaps open and close correctly.
- The through bolts and fixing components are present.
- The specified intumescent liner is available.
Do not install a damaged or incomplete assembly.
3. Fit the Intumescent Liner
Fit the supplied or specified graphite liner around the outside perimeter of the telescopic sleeve.
The accessible assessed construction uses two layers of 2mm graphite intumescent, giving an approximate total thickness of 4mm.
For the NOR400 Edge, the assessed liner is arranged in sections that overlap and abut at the corners. Follow the current fitting guide exactly for:
- The number of liner sections
- The overlap direction
- The corner-joint arrangement
- The position of the fixing holes
Do not omit, reduce or substitute the intumescent liner without supporting evidence.
4. Mark the Approved Position
Mark the letterplate position on the door in the location permitted by the doorset evidence.
Under the accessible assessed arrangement, the letterplate must be installed no higher than 1100mm from the threshold.
Check that the proposed aperture:
- Is level
- Remains clear of locks and other ironmongery
- Does not intersect another aperture or critical door component
- Remains within the door manufacturer’s permitted area
5. Establish the Aperture Dimensions
Use the current fitting template or confirmed doorset detail to determine the cut-out.
The accessible assessment identifies a nominal door aperture of 264 × 48mm for the NOR400 Edge, but this must be checked against the current product and doorset evidence before machining.
Do not use:
- The 310 × 68mm overall faceplate dimensions
- The 278 × 44mm internal postal opening
- A template supplied for the standard NOR400
6. Cut and Prepare the Door Aperture
Cut the aperture using suitable equipment and produce clean, supported edges.
Remove all machining debris and loose door-core material.
The aperture should accommodate the protected telescopic sleeve without:
- Crushing the intumescent liner
- Scraping the liner from the sleeve
- Leaving excessive unsupported gaps
- Damaging the surrounding door faces
7. Apply Intumescent Mastic
Under the assessed arrangement, any voids between the aperture and protected sleeve must be fully filled with a suitable acrylic intumescent mastic.
The rear faces of both mounting plates must also be bedded on the specified mastic.
Apply a continuous treatment without obstructing:
- The postal opening
- The flap pivots
- The through-bolt fixings
8. Insert the Letterplate Sections
Insert the internal and external sections through the prepared aperture.
Check that:
- The telescopic sleeves engage correctly.
- The intumescent liner remains in position.
- Both faceplates sit flat against the door.
- The assembly remains level.
- The flaps move freely.
9. Secure the Assembly
Install the supplied through bolts and tighten them evenly.
Do not overtighten, as this may:
- Distort the plastic frame
- Damage the door faces
- Crush or displace the intumescent liner
- Restrict flap movement
10. Finish the Perimeter
Remove only excess uncured mastic while retaining the continuous required seal behind the mounting plates and around the protected sleeve.
Do not substitute ordinary decorator’s caulk for the specified intumescent product.
11. Test the Letterplate
Open and release both flaps several times.
Confirm that:
- Each flap opens through its intended range.
- Each flap returns to the closed position.
- The frame remains secure and level.
- No fixing is loose.
- No visible gaps remain around the mounting plates.
- The surrounding door leaf remains undamaged.
12. Complete the Final Inspection
Verify that:
- The correct NOR400 Edge finish has been installed.
- The aperture is in an approved position.
- The complete specified intumescent liner has been fitted.
- All required voids have been filled with intumescent mastic.
- Both mounting plates are bedded correctly.
- The through bolts are secure.
- The flaps operate and close correctly.
- The completed arrangement matches the current doorset evidence.
Maintenance
Inspect the NOR400 Edge as part of the fire-door inspection programme.
Replace or rectify the installation where there are:
- Loose fixings or faceplates
- Sticking, bent or missing flaps
- Visible openings around the frame
- Damage to the door aperture
- Missing or disturbed intumescent material
- Unauthorised modifications
Important Performance Note
The NOR400 Edge does not independently provide a fire-resistance period.
Performance depends on the complete doorset, approved aperture, graphite liner, intumescent mastic, through-bolted fixing and installation quality.