SKU: N/A

Norsound NOR400 Edge Fire-Rated Letterplate

(0 Review)
£0.00
Show VAT
1
Earliest delivery: Calculating... Checking dispatch time...
  • Standard (tracked 48)
    £7.95 for 2-3 working days
  • Next Day (tracked 24)
    £9.95 for Next working day aim
  • Signed Delivery (signed for 24)
    £11.95 for Next working day aim
  • Guaranteed
    £16.95 for 2-3 working days
  • Local Pickup
    FREE - Collection from our Bristol warehouse

Norsound NOR400 Edge Fire-Rated Letterplate

Norsound NOR400 Edge Fire-Rated Letterplate is a slim-profile, telescopic letterplate designed for installation within suitable fire-resisting timber doorsets.

The assembly combines a black plastic frame with finished metal flaps and concealed intumescent protection around the telescopic sleeve. This allows postal access through the door while helping protect the aperture under fire conditions.

The stocked range is available in four flap finishes:

  • Silver Anodised
  • Polished Chrome
  • Polished Gold
  • Satin Silver

The surrounding frame remains Black across all four variations.

Designed for Fire-Resisting Timber Doorsets

Cutting a letterplate aperture through a fire door removes part of the tested door-leaf construction. An ordinary unprotected letterplate can therefore create a route for flames and hot gases through the door.

The NOR400 Edge incorporates an intumescent liner around the telescopic sleeve. When exposed to elevated temperatures, the intumescent material expands to help seal and protect the opening around the letterplate.

The product has been assessed for use within suitable timber-based doorsets requiring 30 or 60 minutes of fire integrity. The claimed performance belongs to the complete tested or assessed doorset rather than to the letterplate in isolation.

Slim Edge-Style Profile

The NOR400 Edge has a lower faceplate height than the standard NOR400 letterplate.

Its approximate dimensions are:

  • Overall size: 310 × 68mm
  • Internal postal opening: 278 × 44mm

The slimmer 68mm-high faceplate provides a more compact appearance while retaining an A4-compatible postal opening.

The required door cut-out is not the same as either the faceplate size or internal postal opening. The aperture must follow the current fitting template and doorset evidence.

Telescopic Bolted Construction

The internal and external sections pass through the prepared door aperture and bolt together to create a telescopic assembly.

This construction:

  • Connects the two sides of the letterplate securely
  • Maintains alignment through the thickness of the door
  • Provides a stable installation for repeated postal use
  • Allows the assembly to suit a range of compatible door thicknesses

Published product information identifies physical compatibility with suitable timber doors between approximately 40mm and 80mm thick. The accessible fire assessment assumes a minimum door-leaf thickness of 44mm, so the current evidence must be checked before relying on fire performance in a thinner door.

Intumescent Aperture Protection

The assessed installation uses graphite-based intumescent material around the outside of the telescopic sleeve.

The liner must:

  • Cover the required perimeter of the sleeve
  • Be arranged exactly as required by the current fitting instructions
  • Remain intact while the letterplate is inserted
  • Not be omitted or replaced with an unapproved material

Any remaining voids around the letterplate aperture must be treated with the specified acrylic intumescent mastic where required by the approved installation detail.

Anti-Snap Flap

The letterplate incorporates sprung flaps designed to open through approximately 180 degrees.

This allows each flap to move fully out of the way as letters and postal items pass through, helping reduce the likelihood of the flap being forced against a restricted stop.

After use, both flaps should return freely to their closed positions.

Durability and Corrosion Resistance

Published technical information identifies:

  • 20,000-cycle durability testing
  • Salt-spray testing to BS EN 1670 Class 5

These test results relate to the tested product configuration. Routine inspection is still required to identify loose fixings, damaged flaps, corrosion or movement around the door aperture.

Available Finishes

  • Silver Anodised: a clean aluminium-style silver finish.
  • Polished Chrome: a bright reflective silver finish.
  • Polished Gold: a bright decorative gold finish.
  • Satin Silver: a softer, less reflective silver finish.

All variations are supplied with a fixed Black frame.

Fire-Performance Limitations

The NOR400 Edge must not be described as independently providing an FD30 or FD60 rating.

Fire performance depends on the complete arrangement, including:

  • The fire-resisting door-leaf construction
  • The door thickness
  • The permitted letterplate position
  • The aperture dimensions
  • The complete intumescent liner
  • The required intumescent mastic
  • The through-bolted fixing arrangement
  • The quality of installation

The publicly available Warringtonfire assessment covering NOR400 Edge installations reached the end of its stated validity in November 2025. Obtain current evidence or confirmation of reappraisal before relying on it for a new certified project.

Cold-Smoke and Acoustic Limitations

The NOR400 Edge is marketed as a fire-rated letterplate rather than an acoustic letterplate.

Do not assign it:

  • A standalone acoustic rating
  • A standalone dB or Rw value
  • A separate ambient-temperature cold-smoke classification

Where the door requires smoke or acoustic performance, verify that the complete doorset and letterplate arrangement have suitable supporting evidence.

Key Benefits

  • Designed for suitable fire-resisting timber doorsets
  • Published fire performance for supported 30- and 60-minute applications
  • Slim 310 × 68mm edge-style faceplate
  • A4-compatible internal postal opening
  • Bolted telescopic installation
  • Concealed graphite intumescent protection
  • Anti-snap flaps opening through approximately 180 degrees
  • 20,000-cycle durability testing
  • Salt-spray tested to BS EN 1670 Class 5
  • Four stocked decorative finishes

Important Selection Advice

Before ordering or installing, confirm:

  • The required decorative finish
  • The door-leaf construction and thickness
  • The required fire-resistance period
  • The permitted letterplate location
  • The current fire-test or assessment evidence
  • The required aperture and intumescent-liner arrangement
  • Any smoke, acoustic or security requirements

Norsound NOR400 Edge Fire-Rated Letterplate Technical Specifications

Product Name Norsound NOR400 Edge Fire-Rated Letterplate
Product Reference NOR400/EDGE
Product Type Telescopic fire-rated door letterplate
Application Suitable fire-resisting timber doorsets
Fixing Bolted telescopic assembly
Frame Material Plastic
Flap Material Finished metal flaps
Frame Colour Black
Overall Dimensions Approximately 310 × 68mm
Internal Postal Opening Approximately 278 × 44mm
Assessed Door Aperture Nominally 264 × 48mm under the accessible Warringtonfire assessment
Published Door-Thickness Range 40–80mm
Minimum Leaf Thickness in Accessible Fire Assessment 44mm
Fire Performance Suitable for supported 30- or 60-minute timber doorsets, subject to current evidence
Fire-Test Standard Referenced BS 476-22
Intumescent Protection Graphite-based liner around the telescopic sleeve
Assessed Intumescent Arrangement Two 2mm layers, providing approximately 4mm total thickness and a nominal 38mm width
Perimeter Treatment Acrylic intumescent mastic within aperture voids and behind the mounting plates under the assessed arrangement
Maximum Installation Height No higher than 1100mm from the threshold under the assessed arrangement
Flap Operation Anti-snap flap opening through approximately 180 degrees
Postal Opening A4-compatible
Durability 20,000 operating cycles
Corrosion Resistance Salt-spray tested to BS EN 1670 Class 5
Standalone Fire Rating? No — performance belongs to the complete tested or assessed doorset
Standalone Smoke Rating? No separate cold-smoke classification should be assumed
Standalone Acoustic Rating? No

Available Variations and Product Codes

Frame Flap Finish Product Code
Black Silver Anodised NOR400/EDGE/SA
Black Polished Chrome NOR400/EDGE/PC
Black Polished Gold NOR400/EDGE/PG
Black Satin Silver NOR400/EDGE/SS

Variation Summary

Frame Options Finish Options Total Variations
Black Silver Anodised, Polished Chrome, Polished Gold and Satin Silver 4

Evidence Status

The accessible Warringtonfire assessment includes the NOR400 Edge within its scope for suitable 30- and 60-minute timber doorsets.

That assessment states a validity date ending in November 2025. Before relying on the product for a current certified installation, obtain confirmation of:

  • A current assessment or reappraisal
  • The approved door-leaf constructions
  • The permitted door thicknesses
  • The approved letterplate position
  • The required liner and mastic arrangement
  • The permitted fire-resistance period

Inspection Requirements

Inspect the installed letterplate periodically for:

  • Loose through bolts or mounting plates
  • Damaged or sticking flaps
  • Visible gaps around the faceplates
  • Damage to the surrounding door leaf
  • Missing or disturbed intumescent material
  • Corrosion or deterioration of the decorative finish
  • Unauthorised replacement or alteration

How to Install the Norsound NOR400 Edge Fire-Rated Letterplate

The NOR400 Edge must be installed in accordance with the current manufacturer instructions and the supporting evidence for the complete doorset.

Do not cut a letterplate opening into a certified fire door until the door manufacturer, certificate or assessment confirms that the product, aperture and proposed location are permitted.

1. Verify the Doorset Evidence

Before beginning, confirm:

  • The door is approved to contain a letterplate.
  • The NOR400 Edge is permitted.
  • The door-leaf construction and thickness are supported.
  • The required 30- or 60-minute performance is covered.
  • The proposed aperture position is permitted.
  • The required liner and intumescent-mastic arrangement is known.
  • The correct letterplate and fixing components are present.

2. Inspect the Letterplate

Check that:

  • The internal and external sections are undamaged.
  • The telescopic sleeves are straight.
  • The flaps open and close correctly.
  • The through bolts and fixing components are present.
  • The specified intumescent liner is available.

Do not install a damaged or incomplete assembly.

3. Fit the Intumescent Liner

Fit the supplied or specified graphite liner around the outside perimeter of the telescopic sleeve.

The accessible assessed construction uses two layers of 2mm graphite intumescent, giving an approximate total thickness of 4mm.

For the NOR400 Edge, the assessed liner is arranged in sections that overlap and abut at the corners. Follow the current fitting guide exactly for:

  • The number of liner sections
  • The overlap direction
  • The corner-joint arrangement
  • The position of the fixing holes

Do not omit, reduce or substitute the intumescent liner without supporting evidence.

4. Mark the Approved Position

Mark the letterplate position on the door in the location permitted by the doorset evidence.

Under the accessible assessed arrangement, the letterplate must be installed no higher than 1100mm from the threshold.

Check that the proposed aperture:

  • Is level
  • Remains clear of locks and other ironmongery
  • Does not intersect another aperture or critical door component
  • Remains within the door manufacturer’s permitted area

5. Establish the Aperture Dimensions

Use the current fitting template or confirmed doorset detail to determine the cut-out.

The accessible assessment identifies a nominal door aperture of 264 × 48mm for the NOR400 Edge, but this must be checked against the current product and doorset evidence before machining.

Do not use:

  • The 310 × 68mm overall faceplate dimensions
  • The 278 × 44mm internal postal opening
  • A template supplied for the standard NOR400

6. Cut and Prepare the Door Aperture

Cut the aperture using suitable equipment and produce clean, supported edges.

Remove all machining debris and loose door-core material.

The aperture should accommodate the protected telescopic sleeve without:

  • Crushing the intumescent liner
  • Scraping the liner from the sleeve
  • Leaving excessive unsupported gaps
  • Damaging the surrounding door faces

7. Apply Intumescent Mastic

Under the assessed arrangement, any voids between the aperture and protected sleeve must be fully filled with a suitable acrylic intumescent mastic.

The rear faces of both mounting plates must also be bedded on the specified mastic.

Apply a continuous treatment without obstructing:

  • The postal opening
  • The flap pivots
  • The through-bolt fixings

8. Insert the Letterplate Sections

Insert the internal and external sections through the prepared aperture.

Check that:

  • The telescopic sleeves engage correctly.
  • The intumescent liner remains in position.
  • Both faceplates sit flat against the door.
  • The assembly remains level.
  • The flaps move freely.

9. Secure the Assembly

Install the supplied through bolts and tighten them evenly.

Do not overtighten, as this may:

  • Distort the plastic frame
  • Damage the door faces
  • Crush or displace the intumescent liner
  • Restrict flap movement

10. Finish the Perimeter

Remove only excess uncured mastic while retaining the continuous required seal behind the mounting plates and around the protected sleeve.

Do not substitute ordinary decorator’s caulk for the specified intumescent product.

11. Test the Letterplate

Open and release both flaps several times.

Confirm that:

  • Each flap opens through its intended range.
  • Each flap returns to the closed position.
  • The frame remains secure and level.
  • No fixing is loose.
  • No visible gaps remain around the mounting plates.
  • The surrounding door leaf remains undamaged.

12. Complete the Final Inspection

Verify that:

  • The correct NOR400 Edge finish has been installed.
  • The aperture is in an approved position.
  • The complete specified intumescent liner has been fitted.
  • All required voids have been filled with intumescent mastic.
  • Both mounting plates are bedded correctly.
  • The through bolts are secure.
  • The flaps operate and close correctly.
  • The completed arrangement matches the current doorset evidence.

Maintenance

Inspect the NOR400 Edge as part of the fire-door inspection programme.

Replace or rectify the installation where there are:

  • Loose fixings or faceplates
  • Sticking, bent or missing flaps
  • Visible openings around the frame
  • Damage to the door aperture
  • Missing or disturbed intumescent material
  • Unauthorised modifications

Important Performance Note

The NOR400 Edge does not independently provide a fire-resistance period.

Performance depends on the complete doorset, approved aperture, graphite liner, intumescent mastic, through-bolted fixing and installation quality.

Delivery Options

Delivery Costs

Let us know where you are so we can calculate your delivery.

Visit our Delivery Help Centre page for the latest information about delivery.

A pallet service is required on larger items.

The standard pallet service time scale is an estimated 2-7 working days.

We have Next Day, Specific Day and Saturday options, which you can choose at the time of placing your order (UK mainland only).

When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.

Our standard pallet service offers delivery to the kerbside. Couriers will not be able to move pallets or goods inside the property.

For parcel deliveries, we will use a courier service.

The standard parcel service time scale is an estimated 2-7 working days.

We have Next Day, Specific Day and Saturday options, which you can choose at the time of placing your order (UK mainland only).

Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.

You can collect your order from our store. At checkout select "Local Pickup". We will notify you when your order is ready for collection.

Some postcodes are classed as remote by our delivery partners. If your address falls within one of these areas, additional delivery charges may apply.

  • Highlands and Islands
  • Parts of Scotland
  • Isle of Man
  • Northern Ireland
  • Remote rural postcodes

If you are unsure whether you live in a remote area or not, please contact our customer services team at [email protected]

If you are unsure whether you live in a remote area or not, please contact our customer services team at [email protected]

Delivery & Returns FAQs

If you are not home when delivery is attempted, the courier will usually leave a card or contact you with the next steps.

Depending on the courier and service used, they may attempt re-delivery, leave the parcel in a safe place, or take it back to the depot.

For pallet deliveries, someone normally needs to be available to accept the goods, as these are delivered kerbside and cannot usually be left unattended.

If you need to make a change to your order, please contact us as soon as possible after placing it.

We can usually make changes before the order has been processed or dispatched, but once it has entered production, packing, or shipping, changes may no longer be possible.

Our team will let you know what can be amended and whether any additional charges apply.

If an item is currently out of stock, please contact us to check availability.

Some products can still be ordered on a lead time basis, while others may be temporarily unavailable from the supplier.

We will advise you on the expected timescale and whether a suitable alternative is available.

In some cases, parcel deliveries may be left with a neighbour if you have given delivery instructions and the courier allows it.

Pallet deliveries are less flexible, as they usually require the goods to be accepted in person at the delivery address.

If you would like delivery left with a neighbour where possible, please let us know in advance and we will note this on the order.

Returns

For further information on our returns process, please check out our Returns Information Page.
Please note:
  • Delivery times are estimates and may vary depending on stock, courier availability, order size, and your postcode.
  • Pallet deliveries are usually kerbside only and require someone to be available to accept the goods.
  • Remote areas may incur additional delivery charges or longer delivery times.
  • Please check your order on arrival and report any damage or missing items as soon as possible.
  • Do not book installers or tradespeople until your goods have arrived and been checked. We are not liable for installer costs, delays, or consequential loss.
Essential items

Before you continue, there are some essential items which we recommend you may need.

Added to basket
Proceed to checkout

Get 10% Off Your First Order

Sign up today and we’ll send your discount code straight to your inbox.